WARRANTY

War­ran­ties for any deficiencies of the purchased goods are deter­mined by legal requi­re­ments.

 

Carpets

Consequential or Incidental Damages: We exclude and will not pay consequential or incidental damages under this warranty. By this we mean any loss, expense, or damage other than to the carpet itself that may result from a defect in the carpet. Including, without limitation, trip charges, delivery delays, extra handling and labor involved in bordering or sculpturing. Colors are subject to different dye lots and may vary from pictures displayed on www.studio-original.com. This does not constitute a product defect. Our partners use the highest quality dyes available that offer most resistance to fading. However, there are no dyes that are completely “photo stable” or impervious to fading in different lights. Over time, any material left in strong sunlight or illuminated spotlights will fade. White may become yellow over time or after being exposed to strong sunlight or illuminated spotlights. Color variation is not a manufacturer fault. A rug will always initially shed (surplus wool) and sprout. This is typical of all handmade rugs and it is not a defect. Simply clip any loose threads that appear and vacuum regularly. Personalized and custom-made items are, regretfully, non-returnable. Every complaint / reclamation will be individually controlled, verified and evaluated by our customer service.

 

Warranties do not cover:

  • Damage resulting from carelessly opening the shipping packaging that the rug is delivered in, i.e. knife cuts

  • Damage resulting from any accidents or mishandling such as staining, soiling, burning, flooding, cutting, and damage caused by pets, stainin from common household food or beverage substances

  • Damage or appearance issues on rugs installed on stairs, in bathrooms, or in kitchens

  • Problems caused by wetting or persistence of excessive moisture

  • Damage or appearance problems due to client's own choice of material

  • Changes in carpet color resulting from external causes, such as fading due to sunlight, lights, ozone, or spills of household chemicals and other non-food and non-beverage substances

  • Differences between the color and texture of the image shown on and the actual rug

  • Problems caused by improper installation

  • Deterioration of anti slip padding that might appear over time

  • Yellowing, shedding or crushing

Cushions

Consequential or Incidental Damages: We exclude and will not pay consequential or incidental damages under this warranty. By this we mean any loss, expense, or damage other than to the cushion itself that may result from a defect in the cushion. Including, without limitation, trip charges, delivery delays, extra handling and labor involved in bordering or sculpturing. Colors are subject to different dye lots and may vary from pictures displayed on www.studio-original.com. This does not constitute a product defect. Our partners use the highest quality dyes available that offer most resistance to fading. However, there are no dyes that are completely “photo stable” or impervious to fading in different lights. Over time, any material left in strong sunlight or illuminated spotlights will fade. White may become yellow over time or after being exposed to strong sunlight or illuminated spotlights. Color variation is not a manufacturer fault. Personalized and custom-made items are, regretfully, non-returnable. Every complaint / reclamation will be individually controlled, verified and evaluated by our customer service.

 

Warranties do not cover:

  • Damage resulting from carelessly opening the shipping packaging that the cushion is delivered in, i.e. knife cuts

  • Damage resulting from any accidents or mishandling such as staining, soiling, burning, flooding, cutting, and damage caused by pets, staining from common household food or beverage substances

  • Damage or appearance issues on cushions, which has been used inappropriate

  • Problems caused by wetting or persistence of excessive moisture

  • Damage or appearance problems due to client's own choice of material

  • Changes in cushion color resulting from external causes, such as fading due to sunlight, lights, ozone, or spills of household chemicals and other non-food and non-beverage substances

  • Differences between the color and texture of the image shown on and the actual cushion

  • Problems caused by improper installation

  • Yellowing, shedding or crushing

 

Blankets

Consequential or Incidental Damages: We exclude and will not pay consequential or incidental damages under this warranty. By this we mean any loss, expense, or damage other than to the blanket itself that may result from a defect in the blanket. Including, without limitation, trip charges, delivery delays, extra handling and labor involved in bordering or sculpturing. Colors are subject to different dye lots and may vary from pictures displayed on www.studio-original.com. This does not constitute a product defect. Our partners use the highest quality dyes available that offer most resistance to fading. However, there are no dyes that are completely “photo stable” or impervious to fading in different lights. Over time, any material left in strong sunlight or illuminated spotlights will fade. White may become yellow over time or after being exposed to strong sunlight or illuminated spotlights. Color variation is not a manufacturer fault. A blanket will always initially shed (surplus wool). This is typical of all high quality blankets and it is not a defect. Simply clip any loose threads that appear regularly. Personalized and custom-made items are, regretfully, non-returnable. Every complaint / reclamation will be individually controlled, verified and evaluated by our customer service.

 

Warranties do not cover:

  • Damage resulting from carelessly opening the shipping packaging that the blanket is delivered in, i.e. knife cuts

  • Damage resulting from any accidents or mishandling such as staining, soiling, burning, flooding, cutting, and damage caused by pets, staining from common household food or beverage substances

  • Damage or appearance issues on blankets, which has been used inappropriate

  • Problems caused by wetting or persistence of excessive moisture

  • Damage or appearance problems due to client's own choice of material

  • Changes in blanket color resulting from external causes, such as fading due to sunlight, lights, ozone, or spills of household chemicals and other non-food and non-beverage substances

  • Differences between the color and texture of the image shown on and the actual blanket

  • Problems caused by improper installation

  • Yellowing, shedding or crushing

 

Mirrors

Consequential or Incidental Damages: We exclude and will not pay consequential or incidental damages under this warranty. By this we mean any loss, expense, or damage other than to the mirror itself that may result from a defect of the mirror. Including, without limitation, trip charges, delivery delays, extra handling and labor involved in bordering or sculpturing. Colors are subject to different dye lots and may vary from pictures displayed on www.studio-original.com. This does not constitute a product defect. Our partners use the highest quality dyes available that offer most resistance to fading. However, there are no dyes that are completely “photo stable” or impervious to fading in different lights. Over time, any material left in strong sunlight or illuminated spotlights will fade. White may become yellow over time or after being exposed to strong sunlight or illuminated spotlights. Color variation is not a manufacturer fault. In particular cases it can happen that the mirror or sticker has small irregularities such as air cell due to the filigree handwork - this does not constitute a product defect. Personalized and custom-made items are, regretfully, non-returnable. Every complaint / reclamation will be individually controlled, verified and evaluated by our customer service.

 

Warranties do not cover:

  • Damage resulting from carelessly opening the shipping packaging that the mirror is delivered in, i.e. knife cuts

  • Damage resulting from any accidents or mishandling such as staining, soiling, burning, flooding, cutting, and damage caused by pets, staining from common household food or beverage substances

  • Damage or appearance issues on mirrors, which has been used inappropriate

  • Problems caused by wetting or persistence of excessive moisture

  • Damage or appearance problems due to client's own choice of material

  • Changes in mirror  and / or sticker color resulting from external causes, such as fading due to sunlight, lights, ozone, or spills of household chemicals and other non-food and non-beverage substances

  • Differences between the color and texture of the image shown on and the actual mirror and / or sticker

  • Problems caused by improper installation

  • Yellowing, shedding or crushing

 

LED Neon Lights

Consequential or Incidental Damages: We exclude and will not pay consequential or incidental damages under this warranty. By this we mean any loss, expense, or damage other than to the LED-sign itself that may result from a defect of the LED-sign. Including, without limitation, trip charges, delivery delays, extra handling and labor involved in bordering or sculpturing. Colors are subject to different dye lots and may vary from pictures displayed on www.studio-original.com. This does not constitute a product defect. Our partners use the highest quality dyes available that offer most resistance to fading. However, there are no dyes that are completely “photo stable” or impervious to fading in different lights. Over time, any material left in strong sunlight or illuminated spotlights will fade. White may become yellow over time or after being exposed to strong sunlight or illuminated spotlights. Color variation is not a manufacturer fault. In particular cases it can happen that the LED-sign has small irregularities such as fine / small cratches and / or sticky dot due to the filigree handwork - this does not constitute a product defect. Personalized and custom-made items are, regretfully, non-returnable. Every complaint / reclamation will be individually controlled, verified and evaluated by our customer service.

 

Warranties do not cover:

  • Damage resulting from carelessly opening the shipping packaging that the LED-sign is delivered in, i.e. knife cuts

  • Damage resulting from any accidents or mishandling such as staining, soiling, burning, flooding, cutting, and damage caused by pets, staining from common household food or beverage substances

  • Damage or appearance issues on LED-signs, which has been used inappropriate

  • Problems caused by wetting or persistence of excessive moisture

  • Changes in LED-sign color resulting from external causes, such as fading due to sunlight, lights, ozone, or spills of household chemicals and other non-food and non-beverage substances

  • Differences between the color and texture of the image shown on and the actual LED-sign

  • Problems caused by improper installation

  • Yellowing, shedding or crushing

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